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EOL & Plumbing

Comprehensive Escape of
Liquid Solutions

Escape of Liquid and Plumbing Services:

At SHBR Group, we recognise that escape of liquid incidents can cause significant disruption and damage. Our Escape of Liquid and Plumbing Services provide comprehensive support throughout the claims process, from immediate emergency response to proactive risk assessments. Our expert team is dedicated to the effective management and restoration of your properties.

Our services are tailored to address every aspect of escape of liquid incidents, ensuring swift and efficient responses to emergencies and preventative measures. Below is an overview of our specialised services, each designed to mitigate damage, streamline claims processes, and enhance the safety and integrity of your properties:

1. End-to-End Escape of Liquid Claims Management

A turnkey solution that manages the entire claims process from incident notification to closure. This includes rapid site attendance, root cause investigation, remediation coordination, and full stakeholder management. Our detailed reporting and compliance documentation streamlines insurer workflows and improves outcomes.

2. 24/7 Emergency Response & Make Safes

A dedicated rapid response unit available 24/7 to mitigate losses within critical hours. We
provide 24/7 Emergency Response & Make Safes, and initial triage reporting to reduce
secondary damage and claim severity.

3. Post-Claim Restoration & Project Management

A seamless reinstatement service that includes drying, decontamination, structural repair management, and quality assurance. We deliver a complete solution from incident to handover.

4. Prevention & Risk Mitigation Assessment

Proactive assessments to identify high-risk areas and potential points of failure before incidents
occur. Services include plumbing health check and leak detection.

5. Flexi Hose Assessment and replacement – The “no burst” flexi

We provide a complete plumbing health check and report and full replacement of at risk or leaking flexi hoses.

6.Subscription-Based EOL Partnership

A recurring service model offering quarterly, 6-month or 12-month audits, priority emergency response, unlimited advisory services relating to at risk flexi hose and plumbing risks. This structure locks in predictable costs for clients and establishes SHBR Group as an ongoing strategic partner.

SHBR Group: Your Trusted Partner for Escape of Liquid Claims Management